Cherry Gold Casino Review

Players from the US, as well as most global locations, are accepted, and bitcoin is a viable option to assist with the financial transfers. Cherry Gold offers bonuses, loyalty points, and a fully transferable mobile casino. If you prefer using your smartphone or tablet, you won’t miss out on any of the gaming action offered on the full website.

Is the Cherry Gold Casino Legit for U.S. Players?

Yes. Players from the US can register an account and use the paid services provided by cherrygoldcasino.com. Belarus, Costa Rica, India, Israel, Poland, and Ukraine are explicitly prohibited from registering. The United Kingdom is not mentioned, but we can’t find any UK remote gambling license, and the casino is blocked when you’re physically in the UK so we’ll comfortably add it to the list of prohibited locations.

Casino

Unlike some of the newer sites that combine a variety of software providers, Cherry Gold exclusively offers Real Time Gaming throughout the casino but maintains a wide range of selections. 200 games is a relatively small-sized casino but, impressively, it includes plenty of video poker and specialty games in addition to the favorite slots and tables. There are some jackpot progressives in the mix, including the notorious Aztec’s Millions, which hasn’t paid out since 2009! The prize is 2.3 million and rising and, after not paying out for over 3,000 days, we would hope it would be generous very soon. One of the best features of the casino is that it’s not only optimized for mobile play but, except for four video poker games, every gaming option is available on any device – PC, Mac, smartphones, and tablets. That’s an excellent benefit to Cherry Gold’s players as more and more people are opting for mobility, even with casino betting.

Table Games

For a 21-game table section, you really couldn’t ask for a better variety. Everything is covered from blackjack to roulette to poker, and more. While there isn’t room for many variations of each, at least all players will be accommodated with something they like, plus they have access to some games that are more difficult to find. Offering Three Card Rummy, War, 21 Face Up, they spice up the selections and should appeal to most:

Slots

The one criticism we have of the slot game area is that it’s set up without many filters available. Cherry Gold doesn’t even take steps to isolate the progressive jackpots or post their current prize amounts in the slots section. All you see are endless graphic cards, so you don’t know what types of slots they are or if they offer any of the top payout potential. It would be handy to have a “Jackpots” section as well as some other categories like video slots, three-reel, five-reel, etc. Real Time Gaming does have some unique features that are highlighted in the graphic cards. But, we’d prefer to see some of their exclusive games hosted in separate sections like a “Win-Win” Feature or “Feature Guarantee.” These types of customizations are what makes RTG gaming appealing to players and should have more of a focus.

Video Poker

It does seem as if Americans and video poker go hand in hand. US-servicing sites typically offer more video poker selections than European or UK-based casinos. Cherry Gold has a 21-game section, and only four are missing from the mobile casino.

Specialty Games

It’s refreshing to see a specialty games section that isn’t entirely comprised of scratch cards. The variety is above average with a mix of dice, roulette, keno, bingo, and a scratch card. Just like all of the casino games, this entire area is fully available to mobile players as well.

Mobile Casino

The mobile experience is promoted right on the homepage of cherrygoldcasino.com, and for a good reason. Except for the four video poker games we mentioned, the entire casino is provided for mobile players. No apps are required. Just pull up cherrygoldcasino.com on your mobile browser (tablet or smartphone), and you’re off and running with an experience that’s equally as good as the traditional website.

Customer Service

We did contact Cherry Gold’s customer service department using their live chat feature and were impressed with the prompt response. We didn’t even wait five seconds before we were interacting with an agent. While she was polite and helpful in our first question, the response to our second inquiry wasn’t as accurate. The follow-up question was regarding the licensing and regulation of the casino, and we were directed to the terms and conditions. Maybe we’re missing something but, we’ve checked a few times, and neither ownership nor licensing information is included in that area. We would have preferred it if the agent had copied the paragraph rather than sending us on a wild goose chase. As far as the department as a whole, though, you have three ways to reach an agent around the clock, and it seems to be a well-organized department with polite personnel.

Cherry Gold Casino Customer Service

• Phone: +1 646 905 0496
• Email: support@cherrygoldcasino.com
• Live Chat: available 24/7

Promotions

The promotional opportunities for Cherry Gold players are well-organized with a Welcome Offer, a Game of the Month, and a Monthly limited-time promotion. We are impressed that the casino kept its rollover relatively low, compared to many competitors. While it’s tough to be complimentary about wagering requirements because they can be so frustrating to understand and comply with, the standard rollover is 30 times. However, it’s only on the bonus and doesn’t factor in the deposited funds like some other sites. The other thing we like about the bonus program is that the terms and conditions are spelled out clearly and in as easy-to-understand terms as possible. Rollover – Deposit Bonus: 30 times for slot play and 35 times on select card games Rollover – No Deposit Bonus: 50 times on slots and certain card games and 60 times on roulette Rollover – Comp Points: none Bonus Structure:  Sticky Bonus (uncashable bonus); the actual amount of the award is deducted before the payout is issued Other Bonus Information: If you accept a bonus, you must meet the obligations before you request a withdrawal. Also, if you play any of the excluded games, you void your winnings. Remember the $150 withdrawal minimum when playing for a bonus as well. You can’t cash out when you’re ahead until you reach that level.

Welcome Bonus

The welcome bonus is a one-time deposit match of 200%. There is no maximum amount listed on the promotions page or in the match bonus terms and conditions. The reward is promoted as a slots-only bonus without a ceiling on payouts. As it is a deposit-type bonus, there is a 30-times rollover that applies.

Game of the Month

The featured slot game will change monthly, but the game of the month code provides more than the 100% deposit match and 35 free spins. There’s also a 50% cash back opportunity on your deposits. You do need to make a minimum transfer of $50 to take advantage of the reload bonus and free spins, but you can redeem the code twice daily. For cash back, you must have made $500 in deposits and then you’re also obligated to meet a 40 times wagering requirement on the reward.

Limited-Time Promotions

These appear to be monthly promotions as well and will vary each time. The current bonus being advertised is a 120% reload offer throughout the entire month. There’s no limit on how many times it can be claimed and no maximum imposed on the allowable cash out amount.

Banking

You don’t need to settle in for a lengthy banking section as Cherry Gold’s has one of the shortest lists of financial options around. It’s apparent that this casino caters to players from the United States as it only allows for credit and debit cards and bitcoin. Americans can sometimes get lucky and get a card approval, but bitcoin is the perfect plan B as there isn’t an organization or institution involved in any approval process. Anyone who wants to transfer funds via bitcoin can do it quickly and easily. The good news with the banking set-up is that no fees are charged, but the bad news is that there is a $150 minimum withdrawal requirement. That’s quite substantial compared to other sites that allow for $20 or even $10 cash-outs. From all of the posted banking information on cherrygoldcasino.com, there are some strict requirements associated with money transfers. A phone verification needs to be conducted right after funds are deposited into a new betting account. If you don’t verify your information, your account could be suspended. Also, if you opt to use a credit card, you do need a completed verification form on file as well. There are a few links in the banking area to that blank form. If you’re looking to use Cherry Gold’s services, we suggest you go through all of the compliance materials, so you don’t experience deposit or withdrawal delays.

Deposit Methods

• American Express
• Visa
• Mastercard
• Bitcoin

Withdrawal Methods

As you can tell from the abbreviated deposit menu, you’re not going to have a lot of options when it comes to payouts either. The casino will use the same financial method for your withdrawal as you used when transferring money to your player’s account.

• American Express
• Visa
• Mastercard
• Bitcoin

In addition to the $2,000 ceiling on payouts, you can only initiate one withdrawal per week. VIP players are subject to different rules, but arrangements would need to be made on an individual basis with the casino’s accounting department. You may also note that, if you leave an account balance alone with no activity for more than 30 days, Cherry Gold has the right to reject any pending withdrawals.

VIP Program

There isn’t a dedicated VIP program promoted on the site. In the terms and conditions, we did note that players do accumulate loyalty points at a rate of one point for every $10 in betting and they can be redeemed in batches of 100 for $1. There isn’t a rollover applied to any loyalty redemptions either. Despite the lack of a formal program, VIP players can still request special accommodations for banking and wagering.

Conclusion

There are a few things that we immediately noticed about the Cherry Gold Casino that we do need to bring to your attention and they mainly revolve around transparency. Not only is there not a link to licensing, but we can’t even find mention of a regulatory agency anywhere on the site. We did reach out to customer service and were told that the casino is licensed by the Curaçao eGaming Commission, but can’t find a link to that license anywhere. The agent recommended that we look through terms and conditions, but we came up empty. To be fair, it very well may be licensed in Curaçao, but it doesn’t make sense why that wouldn’t be publicly promoted with a prominent link featured. Additionally, we also noticed that the ownership is missing from the site as well. We’d much prefer to see all of this important information, front and center, on the homepage. While we’re on the topic of missing information, it would be helpful if Cherry Gold had a “Frequently Asked Questions” page as well as details on its loyalty program. We were able to ascertain that one is offered, but it’s because we combed through the terms and conditions page looking specifically for mention of a club. The other challenging part of this website is the banking. A $150 minimum cash out is just way too high. It eliminates some of the benefit that players receive from bonus programs as well. For example, a player who has been offered a no deposit bonus is eligible for a limited amount of winnings. Cherry Gold states that the maximum is anywhere from $25 to $100. But, if that’s maximum and you still have to come up with $150 to be able to withdraw from your account, then you’re investing at least $50 to make that happen. It was surprising that e-wallets and prepaid methods weren’t offered as well. The service is supposed to be for international players as well as Americans, and those alternative financial options are beneficial. As far as the gaming, it can be challenging to provide a good variety based on one software provider, but we were impressed with both the number of games and the assortment that’s hosted in the casino. While there isn’t a live casino, the table games are diverse, and all of them are available for mobile play as well. In addition to the top-notch mobile casino, customer service proved to be immediately available, and there are plenty of promotions to appeal to most people without going over the top. They’re explained well and provide for continuous value-added opportunities that so many players seek.